Returns & Exchanges
At Locket Loves, we want you to feel confident and comfortable in every piece you wear. If your order isn't a perfect fit, you can return or exchange your items within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original tags attached to qualify for a full refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and use the prepaid shipping label provided in the portal to drop your parcel at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing